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For BullGuard users: Select Settings → Main and uncheck Self protection.For Comodo users: Select Settings → Advanced Protection → Miscellaneous → Detect Shell Code Injections and add the entire Call of Duty: Black Ops Cold War game folder to the exclusion list.If you are running antivirus software, we recommend adding the entire Call of Duty: Black Ops Cold War game folder to your antivirus exception list.Verify the integrity of the Game Files.Disable any programs that may interfere with Steam.Disable any services or applications that may interfere with the game: Closing Background Applications.Try doing a Scan and Repair: Repairing Blizzard Games.

Learn more about Windows 10 compatibility for Call of Duty: Black Ops Cold Wa r. The latest service pack is still recommended. Your Windows 10 version can be updated via regular updates.

Windows 10 players need to be on version 1803 at a minimum (released in April 2018).

Call of Duty: Black Ops Cold War requires a DirectX 12 compatible system to run.

This guide is to help players who are having issues running the game.